How do I create custom pricing for a client?

If you have clients that get charged different prices than your normal rates, it’s easy to create custom pricing just for them.

First, go to the Clients section of PetPocketbook by clicking on the pet icon in the blue navigation bar at the left of the screen.  Next, go to the Family Profile for this client. You can get there by searching at the top right of the page by pet name or human name.

Once you get there, click on the Billing tab. 

Finally, tap on update custom prices. This will open your list of services. Any service that already has custom prices for this client will have a small dot next to it.

To create a custom price, click on the individual service. Then choose the price for the first pet and additional pets. Then choose the effective date of the price change. 

Once you hit the update, this price will be used for billing this specific client and will be shown when they request appointments online!