Plans change, and that's OK!
If you’d like to cancel or put a pause your PetPocketbook account, you’ll need to submit a cancellation request to our Support team.
How to request a cancellation or a pause
You can request to cancel or pause your PetPocketbook account in either of these ways:
Get Help: Use the Get Help button directly within PetPocketbook to contact our Support team and request cancellation. Your request will be escalated to our account management team.
Email: Send an email to [email protected] requesting to cancel your PetPocketbook company account.
Once we receive your request, our account management team will assist you with the cancellation process.
If anything changes in the future and you'd like to re-activate your PetPocketbook account, contact us at [email protected] and our account mangement team will be able to assist you with getting back up and running!