When it comes to protecting your PetPocketbook account, strong passwords are your first line of defense.
We know this part can feel frustrating, especially when you're just trying to get up and running. We've kept things as simple as possible while still making sure your account stays secure.
Here's how it works:
Your password must be at least 8 characters long
Instead of strict rules, we check how strong your password is overall
That means you don’t have to worry about checking every box (like adding a symbol or number). A longer, more unique password is usually stronger than a short, complicated one.
A few helpful tips:
Try using a phrase instead of a single word (like
HappyPupWalks2026)Avoid common passwords or anything easy to guess (like your name, email, or business name)
The more unique, the better
If your password isn’t strong enough, we’ll let you know and help guide you toward something more secure.