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How do I change which notifications my clients receive from PetPocketbook?

In each client’s profile, you’ll be able to edit and update their email notifications for things like appointment reminders, check-ins and check-outs, and group announcements!


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To view and make changes to a client’s notification settings, locate the client from your client list and tap “edit”.


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Under the edit profile page for the human, tap “notifications” to view a list of all available notifications.


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Below are the default notification settings for pet parents. Of course, pet parents will have the option to change their own notification settings from their own PetPocketbook portal as well!

⚠️ Please note that email notifications for scheduling changes and unread messages cannot be disabled, since these are important transactional emails!


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We’re always working on improving our platform, so if you see something that’s missing, let us know! 😊

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