Yes!
By setting up the check in & out option, you can choose for your team to log when a visit begins and ends on their mobile device and automatically share that information with pet parents through their report cards. đ
Hereâs how it works:
When you or your staff tap on an upcoming appointment from a mobile device, a green âstartâ button will be shown where you used to see âmark complete.â
Letâs say youâre taking Remington for a hike. Tapping the start button when he is picked up will launch a timer for his appointment. If Remington has siblings who are booked for the same service with the same handler at the same time, tapping the start button will start the timer for both his and his siblingsâ appointments.
When his hike is over, tapping the red âfinishâ button will end the appointment and automatically add the start and end time onto your draft report card. Just like when you start an appointment for a pet, any siblingsâ appointments automatically end when you mark one pet in the familyâs appointment as finished.
If for some reason you or your staff forgot to hit the start button while at a clientâs location, you can still mark appointments complete later to ensure they are billed correctly. In that case, the report cards for those appointments will not include any timestamps or location information.
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â ď¸ The start button will only appear within 2 hours of your appointment window.