How do pet parents request appointments online?

It is up to you if you'd like to give pet parents the option to request appointments online through PetPocketbook. This can streamline scheduling, and you will always be able to accept or decline a request based on your availability.

To give them the option, simply turn on online requests at the top of the Services & Pricing tab on your company Settings page. 

Once you have turned on online booking for your clients, they can easily request an appointment from their Pet Parent Portal by choosing a service, date, and time.

You'll get an email notification when a pet parent has submitted a request. Your clients' requests will also show up in the Pending Requests section in your Schedule tab, and you can then make any necessary changes before approving, or you can decline the request.