How do I add a contact without an email address?
If you want to add a person to a family profile and do not have their email address, you have the option to add them as an emergency contact. While they won’t be able to log in to PetPocketbook this way, you will be able to store their contact information and easily access it from your computer or mobile device.
To add an emergency contact:
First, use the blue navigation bar on the left-hand side to go to the client’s family profile and click on the pet’s image from their "family wheel."
Next, click edit and scroll down to the Medical section. Just below the pet’s veterinary information, you'll find the Emergency Contact field.
When you start typing an emergency contact’s name, you will then be prompted to add a new contact.
Once you’re done entering your new contact’s information, make sure you hit save! Now it is available whenever you need it.
To view an emergency contact on a mobile device:
From your schedule, tap on the pet’s image to open the appointment details. Then tap on the image again to go to the family profile. Finally, tap on “Medical.” Your emergency contact will be shown just below the pet’s veterinarian.
To view an emergency contact on a computer:
From your schedule, click on the pet’s image to open the appointment details. Then click on the image again to go to the pet’s family profile.
The emergency contact is listed just below the pet’s veterinarian in the Medical section of the pet’s profile.